Returns & Exchanges
At Avela Shop-il, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed fashion items. If your new pieces don't fit perfectly or meet your expectations, simply follow our easy return process for a full refund or exchange.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label, attach it to the package, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing